One of the areas that business owners need more awareness is with service contracts and tabloid-sized paper or A3 paper. Anything that measures more than A4 will oftentimes count as more than one click. However, this also depends on your provider and what has been stated in the terms. If you will print a lot of 11 x 17 paper, you do not want to have to pay for two clicks each time. To combat the problem, mention this in advance.
Another thing that you have to understand is that color and black-and-white prints will differ in price. Similar to everything else, knowledge is power. You want to understand what costs you will incur before you attempt to purchase a service contract to avoid disappointment or surprise later. In some cases, a service contract will include maintenance, repairs, toner and drums, but sometimes the contracts do not include these things. A good service contract has been designed to offer business owners a hassle-free method of focusing more on their business and less on maintaining their office device. Read the fine print to avoid headaches and frustration later down the road.